Cancelling your subscription

You may cancel your subscription anytime by following these steps:

Self Serve Options

Via "My Account"

1. Visit www.vutvplus.com.
2. Click My Account located on the top navigation menu.
3. Enter the email address associated with your account in the pop up window.
4. If you don't know or have an account password, you'll be given the option to receive a one time password via your email.
5. Under Manage Subscriptions, click on your plan name listed with the amount paid.
6. Select Cancel Subscriptions. You will be given the option to leave a reason for cancelling if you wish.

Via Support Ticket

1. Visit www.vutvplus.com.
2. Click Support located on the top navigation menu.
3. Click Support Ticket located on the VUtv+ Support page.
4. Enter the information associated with your account.
5. Under Subject, enter Cancel, under Priority select Urgent. Please enter your name and email associated with your account in the description box. You may also enter the reason for cancellation in the description if you wish.

You may also call us toll free at 1-888-270-2235. If you are prompted to leave a message, please give your name and email associated with the account.

We are always her to help you and we are happy to assist you if you have any trouble with the above instructions.

Note: This will add the cancellation to your account and you will no longer be charged for the service you cancelled. Your service will end at the end of your current term, even if you are in the 3 day trial. If you cancel before the end of your trial, you will still receive service until the end of your 3 day term, but you will not be charged for the plan you initially subscribe to. If you cancel after your 3 day trial and have been charged for the plan you subscribed to, you will continue to receive service until the end of the plan term and you will not be charged for the next term of your plan, however you will not be refunded for your current term.